Internet Problem

[MightyMouse]

At my house we have Cable internet with a D-Link Wireless Router and a Switch supporting 7 computers. 6 Computers are working with the internet perfectly fine except my housemates computer cannot get on the internet and view websites and other stuff.

The problem is that on his computer, he cannot ping the router for some reason, however he is getting assigned an ip address and he can see all our computers and hes sending and receiving bites and it says hes connected at 100mbps, but he cant see anything on the internet, it just says this page cannot be displayed. On my computer, when I go to the router settings, I can see that he gets a Mac IP address(I believe thats it)

Its defentely not anything with the wiring in the house, because his girlfriend brought her laptop to his room and could get connected to fine. This problem on his computer is the same with wireless.

I don't know much about computers, but any information on trying something would be fine, he had internet in residence last year but I didnt help him with that.

[Janus]

a MAC IP address is registered to your NIC so those are always static.

Make sure that his MAC is not blocked. Maybe I missed it, but have you tried plugging his computer into the router itself, also try plugging it directly into the cable/dsl modem and see if it gets an IP and can use the internet.

[MightyMouse]

Alright, he finally got back and I got around doing it.

When I plug him into the router, he cant see the router page or get any internet sites to show. Also when he is connected directly into the modem, he also cant get to any internet sites or anything, and it says hes fully connected.

I dont know much about this, but what could cause this, the browser itself, i'm sure it must be his side, since everybody else in the house can get connected.

[adamantium]

I get this kind of problem with customers all the time. They get an IP directly off the modem but can't access any web pages. It is always one of three things: a firewall (almost always Norton, that piece of shit), virus, or spyware. Have him disable any firewalls and run anti-spyware/virus shit. That should take care of it.

[Zogo]

I've had software firewalls block a connection like that too. disabling and then reenabling them made the problem leave.